Terms of service

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Last updated: 4th September 2026

1. About Us

ChainOps Talent is a UK based AI automation and outsourcing company providing services to businesses.

Contact us:

Email: info@chainopstalent.com

Phone: +44 7919 636584

Website: chainopstalent.com

124 City Road, London, EC1V 2NX, UK

2. Definitions

In these Terms of Service:

  • "We", "Us", "Our" refers to ChainOps Talent

  • "You", "Your" refers to the client purchasing our services

  • "Services" refers to any AI automation, outsourcing, or related services provided by ChainOps Talent

  • "Agreement" refers to the service agreement between you and us

3. Our Services

We provide the following services to businesses:

  • AI automation systems deployed across communication, operations, reputation and lead generation

  • Talent outsourcing including placement of remote professionals on monthly contracts

  • Any other services agreed between us in writing

All services are delivered remotely unless otherwise agreed.

4. Enquiries and Proposals

  • All enquiries are free of charge and carry no obligation

  • We will respond to all enquiries within 24 hours

  • Any proposal or quote provided is valid for 14 days from the date of issue

  • A proposal does not constitute a binding agreement until both parties have confirmed in writing

5. Agreements and Contracts

  • All services begin with a written service agreement signed by both parties

  • No work will commence until the service agreement is signed and the initial payment is received

  • By signing the service agreement you confirm you have read and agree to these Terms and Conditions

6. Pricing and Payment

  • Setup fees are charged as a one off payment at the start of each service

  • Monthly retainers are charged in advance at the beginning of each month

  • All prices are in British Pounds Sterling (GBP)

  • All payments are processed securely via Stripe. We accept all major debit and credit cards

  • A 50% deposit of the setup fee is required before work commences

  • The remaining 50% of the setup fee is due upon completion of the setup

  • Monthly retainer payments are due on the same date each month as agreed in your service agreement

  • Late payments may result in suspension of services

7. Delivery and Timelines

  • We aim to have all systems built and live within 2- 7 days of receiving full payment and all required access from the client

  • Timelines may vary depending on the complexity of the service and the responsiveness of the client

  • We are not responsible for delays caused by the client failing to provide necessary access, information, or approvals

8. Client Responsibilities

To enable us to deliver our services you agree to:

  • Provide all necessary access to platforms, accounts and tools as required

  • Respond to our communications in a timely manner

  • Ensure all information provided to us is accurate and up to date

  • Not share access credentials provided by us with third parties

9. Intellectual Property

  • All systems, automations and tools built by ChainOps Talent on behalf of the client become the property of the client upon full payment

  • ChainOps Talent retains the right to use general methodologies, processes and knowledge gained during the delivery of services

  • You may not resell or redistribute our work without prior written consent

10. Confidentiality

Both parties agree to:

  • Keep all confidential information shared during the engagement strictly private

  • Not disclose confidential information to any third party without prior written consent

  • This obligation continues after the termination of any agreement

11. Cancellation and Termination

  • Either party may cancel the ‘monthly retainer’ with 30 days written notice

  • Setup fees are non-refundable once work has commenced which usually happens ‘same day’

  • If you cancel before work has commenced you are entitled to a full refund of any deposit paid

  • We reserve the right to terminate services immediately if payment is not received or if you breach these Terms and Conditions

  • Upon termination all outstanding payments become immediately due

12. Limitation of Liability

  • We will always aim to deliver our services to the highest standard

  • We cannot guarantee specific results such as a fixed number of leads, bookings, or revenue increases as these depend on many factors outside our control

  • Our total liability to you in connection with any services shall not exceed the total amount paid by you in the 3 months prior to the claim

  • We are not liable for any indirect or consequential losses including loss of profit, loss of business, or loss of data

13. Complaints

If you are unhappy with our services please contact us in the first instance at info@chainopstalent.com. We will acknowledge your complaint within 48 hours and aim to resolve it within 14 days.

14. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date at the top. Continued use of our services after any changes constitutes acceptance of the new terms.

16. Contact Us

For any questions about these Terms of Service:

Email: info@chainopstalent.com

Phone: +44 7919 636584

Website: chainopstalent.com

124 City Road, London, EC1V 2NX, UK